Frequently Asked Questions

What types of products does KIWI-STRENGTH offer?

KIWI-STRENGTH specializes in high-performance fitness products designed to elevate your training. Our flagship product is the potent Devil's Breath Gear Smelling Salts, meticulously crafted to enhance mental focus and alertness for athletes and fitness enthusiasts seeking a competitive edge. To further optimize performance, our product range also includes Liquid Chalk, providing superior grip and often used in conjunction with our smelling salts for a complete performance enhancement solution. We aim to provide athletes with the tools they need to push their limits.

How do Devil's Breath Gear Smelling Salts work?

Devil's Breath Gear Smelling Salts are formulated to provide a significant boost in mental clarity and focus. The unique combination of ammonia and other carefully selected ingredients works by stimulating the respiratory system. This stimulation leads to increased alertness and heightened focus, which can be particularly beneficial during intense workouts, heavy lifts, or any situation requiring peak mental performance. Our gear smelling salts offer a powerful, temporary advantage.

What is the return policy for KIWI-STRENGTH products?

KIWI-STRENGTH is committed to customer satisfaction. We offer a 30-day return policy on eligible items. To qualify for a return, items must be in the same condition as received: unworn or unused, with all original tags attached, and contained within the original packaging. A receipt or other valid proof of purchase is required for all returns. Please note that certain restrictions apply, as outlined below.

How long does shipping take for orders?

  • For customers within New Zealand, delivery typically takes 1-3 working days via NZPost, ensuring prompt delivery of your fitness essentials.
  • International customers can expect delivery within 6-13 working days, also facilitated through NZPost. Please be aware that international shipping times may vary depending on customs processing in the destination country.
  • Custom made-to-order products, crafted to your specific requirements, require additional production time. Consequently, the shipping timeframe for these items is 4-6 weeks.
  • Are there any non-returnable items?

    Yes, for hygiene and safety reasons, certain items are non-returnable. These include perishable goods, custom-made products tailored to individual specifications, personal care goods, and hazardous materials. Additionally, sale items and gift cards are also non-returnable. We encourage customers to carefully review the product details and descriptions before completing their purchase to ensure satisfaction.

    What should I do if I receive a damaged or incorrect item?

    We take great care in packaging and fulfilling orders, but in the rare event that you receive a defective, damaged, or incorrect item, please inspect your order immediately upon arrival. If you identify any issues, contact us promptly at admin@kiwi-strength.com with details and supporting documentation (e.g., photos). We will work swiftly to resolve the issue and ensure your satisfaction. Your breath gear smelling salts will arrive in excellent condition.

    How are shipping costs calculated?

    Shipping costs are calculated automatically during the checkout process. The calculation is based on several factors, including the weight and dimensions of the package, as well as the final destination. You will have the opportunity to review the total shipping cost before finalizing your purchase. We strive to offer competitive shipping rates and reliable delivery services for all our products, including our devil’s breath gear and other fitness accessories.